Welcome to Projexive Technical Services LLC, your trusted provider of home and property maintenance services based in Dubai. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
By using Projexive’s website or services, you agree to the practices outlined in this Privacy Policy.
Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Contact Information: This includes your name, email address, phone number, and residential address.
- Service History: We maintain a record of your service requests, appointments, and service history.
- Feedback and Reviews: Any feedback or reviews you provide about our services.
How We Use Your Information
We use your personal information for the following purposes:
- To provide, maintain, and improve our services.
- To process payments and send invoices.
- To communicate with you about appointments, updates, and promotions.
- To respond to your requests, questions, and feedback.
- To analyze usage patterns and improve our website and services.
- To ensure the security and integrity of our services.
Information Sharing
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share data with trusted service providers who help us deliver our services (e.g., payment processors, customer support tools).
- Legal Compliance: We may disclose information if required by law, in response to legal requests, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred.
Data Security
We take data security seriously. We implement measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure.
Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to your personal data we hold.
- Correction: You may update or correct your personal information.
- Deletion: You can request the deletion of your data, subject to legal limitations.
- Opt-Out: You can opt-out of marketing communications.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at staff@projexivetech.com.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance.
Thank you for choosing Projexive for your home and property maintenance needs. We appreciate your trust in us and are committed to protecting your privacy.